After confirmation, your transaction information will be recorded by the blockchain and verified. However, if the transaction fails, here are some possible cases you are facing and how to solve them πŸ’πŸ’

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Too low gas fee


While low gas fees can help save some money, it also results in a longer time for the network to validate your transactions. And in congested network conditions, gas fees can spike as soon as you confirm and cause the transaction to fail.

What you need to do is to top up the gas fee as well as adjust the gas fee mode to match the market conditions and make the transaction again.

<aside> πŸ’‘ Note ☝ Gas fees and processing times will vary on each blockchain. You need to check the token information to pay the gas fee corresponding to the trading blockchain. ✌ This is not a fee that Holdstation Wallet receive or set. Gas fees are paid to miners or validators to confirm your transactions on the blockchain. πŸ‘Œ Although Holdstation supports the feature of adjusting gas fees in accordance with market needs and conditions, we do not guarantee 100% successful transactions because it also depends on the blockchain network at the time of the transaction.

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Trading low-liquid tokens or during highly volatile markets


You're probably trying to swap low-cap tokens that not many people are trading or during a big price movement, which will create a large spread when trading or need to wait a while for your order matched.

The default slippage on the Holdstation platform is 0.5%, but users can fully adjust it to match market conditions and minimize the possibility of failed transactions.

Insufficient swapped tokens


You do not have enough tokens in your wallet compared to the amount entered to swap.

What you need to do is deposit more tokens to the wallet or reduce the amount of tokens to swap (which should be smaller a little bit than the amount you have in the wallet) and make the transaction again.

<aside> πŸ’‘ If you have any questions or suggestions, feel free to contact us via #πŸ“š suggest-feedback channel on Discord Holdstation Wallet and we’ll be happy to help!

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